Delivery (Terms & Conditions)
We aim to despatch your items within 1-2 working days after you place your order.
You will receive your delivery within 5 working days from the day after you place your order for UK deliveries. All deliveries are made via a courier service. Deliveries can arrive any time between 8am and 8pm Monday- Saturdays.
A signature may be required on receipt of receiving the delivery However; in the instance where delivery cannot be carried out due to the receiver not being around the courier will re-attempt to deliver on the following day.
Standard UK Delivery
Delivery time: 3-5 working days
Cost: Depending on the weight and size of the item.
Returns & Exchange
All requests for an exchange must be made within 5 days of receiving your order .
Items for return must be returned within 7 days to Perfume and Gift from the date the exchange has been authorised.
All requests for an exchange must be emailed to firstname.lastname@example.org stating the reason for the return and providing details of the item(s) you wish to return.
Once your item has been authorised, a returns address will be provided to you in whom you will have to return the item to Perfume & Gift within 7 days. If item(s) is/ are not returned within the 7 days period from the date the return has been authorised, an exchange will be refused.
An exchange will only be issued on the condition that the item(s) is/are unused, and unopened in such condition that will be resalable. Any items returned in damaged condition caused by the customer will be returned to customer and no exchange will be authorised.
Ship Your Item Back to Us
Once your return has been received, it may take up to 7 working days for you exchange to be processed.
Customers will be liable for paying the costs of returning item(s).
Any Sale/Clearance items cannot be exchanged or refunded. Before you place your order please ensure you have read all the product description.
For further information regarding any of our products please feel free to contact us on email@example.com